Refund policy
Refund Policy
At Akiva PDF Guide, your satisfaction is our priority. Because we sell digital products (PDF guides and ebooks) that are delivered instantly upon purchase, we have a straightforward refund policy.
Our Guarantee
If you don't see value in your purchase in any way, we'll make it right. We stand behind the quality of our guides and want every customer to feel confident buying from us.
How to Request a Refund
To request a refund, simply contact us within 14 days of your purchase date:
- Email: support@akivapdfguide.com
- Website: akivapdfguide.com
Please include your order number and a brief reason for your request. We process all refund requests within 2–3 business days.
Eligibility
- Refund requests must be submitted within 14 days of purchase.
- Refunds are issued to the original payment method.
- Because our products are digital downloads, we do not require you to "return" anything — just reach out and we'll handle it.
Non-Refundable Situations
Refunds may not be issued if a refund was previously granted on the same product or account.
Questions?
If you have any questions about your order or this policy, don't hesitate to reach out at support@akivapdfguide.com. We're happy to help.