Privacy policy
Privacy Policy
Last updated: July 31, 2026
1. Overview AkivaPdfGuide ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information when you visit akivapdfguide.com.
2. Information We Collect When you make a purchase or interact with our store, we may collect:
- Personal identifiers: Name, email address, billing address
- Payment information: Processed securely through Shopify Payments — we do not store your card details
- Order information: Products purchased, order history, download activity
- Device & usage data: IP address, browser type, pages visited, referral source (via cookies and analytics tools)
3. How We Use Your Information We use your data to:
- Process and fulfill your digital orders
- Send order confirmations and download links
- Respond to customer support inquiries
- Send marketing emails (only with your consent)
- Improve our website and product offerings
- Comply with legal obligations
4. Sharing Your Information We do not sell your personal data. We may share it with trusted third-party service providers solely to operate our store, including:
- Shopify — e-commerce platform and payment processing
- Google Analytics / YouTube — website traffic and ad performance
- Klaviyo — email marketing
- Judge.me — customer reviews
These providers are contractually obligated to protect your data and use it only for the services they provide to us.
5. Cookies We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You may disable cookies in your browser settings, though some features of the site may not function properly as a result.
6. GDPR — Rights of EU & UK Residents If you are located in the European Union or United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR) and UK GDPR:
- Right of Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Restriction: Request that we limit how we process your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests or for direct marketing
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
Lawful Basis for Processing:
- Contract performance — to process your order and deliver your digital products
- Legitimate interests — to improve our services and prevent fraud
- Consent — for marketing emails and non-essential cookies
Data Transfers: Your data may be transferred to and processed in the United States. We ensure appropriate safeguards are in place (such as Standard Contractual Clauses) when transferring data outside the EU/UK.
To exercise any GDPR rights, contact us at support@akivapdfguide.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority (e.g., the ICO in the UK or your national EU supervisory authority).
7. Your Rights (All Users) To exercise any of the rights listed above, contact us at support@akivapdfguide.com.
8. Data Retention We retain your personal data for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time.
9. Children's Privacy Our store is not directed at children under the age of 13. We do not knowingly collect personal information from minors.
10. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our site constitutes acceptance of the revised policy.
11. Contact Us For any privacy-related questions or requests: Email: support@akivapdfguide.com Website: akivapdfguide.com